We offer exchanges or returns for store credit on unopened, unused hair with the black band attached, within 7 days, with a 10% restocking fee. For returns, store credit, + exchanges, the customer is responsible for the cost of shipping. Please open and inspect your order upon receipt and contact us within 72 hours in the case of damage or defect. We will respond to all emails promptly within the hours of 10 am-4 pm M-F.

Email us atsupport@styleluxextensions.com.

It's rare, but occasionally an order will be damaged or defective upon arrival. Please open and inspect your order upon receipt and contact us within 72 hours in the case of damage or defect.

To request a return or exchange for store credit for a hair tool purchased on our website, please email us within 15 days. We will respond to all emails promptly within the hours of 10 am-4 pm, Monday to Friday. For returns and exchanges, the customer is responsible for the cost of shipping.

We are currently experiencing a high volume of orders, which may cause shipping delays. All orders will be processed in the order they are received. We appreciate your patience and are doing our best to ship all orders on time.

Expedited shipping orders must be placed by 12 pm PST, M-F (excluding holidays), in order to ship the same day. Standard & Economy shipping orders must be placed by 4 pm PST M-F, in order to ship the same day.

Our hand-tied wefts are ethically sourced, silicone-free remy hair that have five grams more hair than leading brands and can achieve morefullness with far fewer wefts for max comfort. Our wefts have a durable seam with zero return hair that can be cut and placed to sectionwithout any glue or unraveling.

100% High-Quality, Silicone-Free Grade Remy Human Hair with Cuticle Intact.

Style Lux Wefts are sourced directly from communities in South Western China where the hair is directly cut from the ponytail, ensuring ourhair is 100% remy human hair, and all the cuticles align in the same direction. Our manufacturer uses gentle, chemical-free coloring to hue thewefts to the perfect match. The lowlights and highlights are done by hand by our manufacturer to give our wefts a dimensional look.

Contrary to belief, there are no specific grades. Our manufacturer sources our hair from direct resources so we can ensure all the hair is of the same quality.

Style Lux Wefts are reusable up to three applications with the proper aftercare + maintenance.

Our hair is 100% human hair that can be customized for your client. We recommend depositing only 2-3 levels at most. We do not recommend lightening the hair.